Notice of Privacy Practices

Effective Date:June 15th, 2026

This Notice of Privacy Practices describes how your health information may be used and disclosed and how you can access that information. Please review it carefully.

My Commitment to Your Privacy

Your privacy is important to me. As a Licensed Marriage and Family Therapist, I am required by law to maintain the privacy and security of your Protected Health Information (PHI), provide you with this Notice of Privacy Practices, and follow the terms described in this notice.

Protected Health Information includes information that identifies you and relates to your mental health treatment, diagnosis, payment for services, or other healthcare information.

How Your Information May Be Used and Disclosed

Treatment

I may use and disclose your information to provide therapy services and coordinate your care. For example, I may review information from previous sessions to guide treatment.

Payment

I may use your information to bill and collect payment for services. This may include providing information to your insurance company if you choose to use insurance benefits.

Healthcare Operations

I may use your information for practice management purposes, such as quality assurance, supervision, consultation, training, legal compliance, and business operations.

Consultation

At times, I may consult with other healthcare professionals regarding your treatment. When doing so, I make reasonable efforts to protect your identity and privacy.

Situations Where Disclosure May Be Required or Permitted by Law

There are circumstances in which I may be required or permitted to disclose information without your authorization, including:

  • If there is a serious threat of harm to yourself or another person

  • Suspected child abuse or neglect

  • Suspected abuse of an elder or dependent adult

  • Court orders or other legal requirements

  • Certain public health or law enforcement situations as required by law

I will only disclose information when legally required or permitted to do so.

Uses Requiring Your Written Authorization

Most disclosures of your information outside of treatment, payment, healthcare operations, or legal requirements require your written authorization.

You may revoke your authorization at any time in writing, except to the extent that action has already been taken based on the authorization.

Your Rights Regarding Your Information

You have the right to:

  • Request access to your health records

  • Request corrections to your records

  • Request restrictions on certain uses or disclosures

  • Request confidential communications

  • Obtain a copy of this Notice

  • Request an accounting of certain disclosures

  • File a complaint if you believe your privacy rights have been violated

Please note that certain records may be excluded from access as permitted by law.

Electronic Communication

While reasonable safeguards are used to protect electronic communications, email, text messaging, and other electronic communications may not be completely secure. By choosing to communicate electronically, you acknowledge these limitations.

Changes to This Notice

I reserve the right to update this Notice of Privacy Practices at any time. Any changes will be posted on this website and will apply to all information maintained by the practice.

Questions or Complaints

If you have questions about this Notice or believe your privacy rights have been violated, please contact:

Catriona Waters, LMFT
Bounce! Counseling & Coaching
210 S Orange Grove Blvd, Pasadena, CA 91105
(818) 394-0725
Catriona@bouncecounseling.com

You may also file a complaint with the U.S. Department of Health and Human Services. Filing a complaint will not affect your treatment or services in any way.